Billing Schedule November 2025
Bill Due Date 24-November
Bill Sent 2-November
Late Notice Sent 25-November
Contact/Follow Up 3-December
Disconnects/Cut Off 10-December
NORA will be closed on Tuesday, November 11th, in Observance of Veterans' Day
***Office hours change to 5 days a week starting November 10th!!***
Office Hours:
Monday-Thursday,
7:00 am-4:30 pm.

Please note that if you need to make changes to your account information
you must call the office and have those changes made by a
Customer Service Representative.
The Pay Portal System is separate and will not notify NORA of your changes
**If you are paying on an account on Disconnect Day, please call the office to notify us to avoid disconnection. The system does not notify our office**
Statements or Balances for accounts are generated in the billing
system on the 1st of every month and
automatically mailed out by a third-party billing company.
Please allow 7-10 business days to receive them in the mail.
******If you wish to have your account(s) set up for automatic withdrawl or draft you
must submit paperwork to the office in person,
through mail, or by email at billing@noraelectirc.org ******