Billing Schedule
October 2025
Bill Due Date: October 21st
Bill Sent: October 1st
Late Notice Sent: October 22nd
Contact/Follow Up: November 5th
Disconnects/Cut Off: November 12th
NORA will be closed on Monday, October 13th, in Observance of Columbus/ Indigenous People's Day
Office Hours:
Monday-Thursday,
7:00 am-4:30 pm.
Please note that if you need to make changes to your account information
you must call the office and have those changes made by a
Customer Service Representative.
The Pay Portal System is separate and will not notify NORA of your changes
**If you are paying on an account on Disconnect Day, please call the office to notify them to avoid disconnection. The system does not notify our office**
Statements or Balances for accounts are generated in the billing
system on the 1st of every month and
automatically mailed out by a third-party billing company.
Please allow 7-10 business days to receive them in the mail.
******If you wish to have your account(s) set up for automatic withdrawl or draft you
must submit paperwork to the office in person,
through mail, or by email at billing@noraelectirc.org ******